Refund policy

Return & Refund Policy

Last updated: October 6, 2026

Thank you for shopping with us! We want you to be satisfied with your purchase. If you are not completely satisfied with your order, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Be in the original packaging, when applicable.
  • Include all original accessories, parts, and instructions.
  • Not be damaged due to improper installation, misuse, modification, or normal wear and tear.

Certain items may not be eligible for return if they are custom-made, personalized, or specifically marked as final sale.

Return Shipping

Customers are responsible for the cost of return shipping for returns due to a change of mind, ordering the wrong item, or other reasons not caused by a product defect.

We will cover return shipping costs when an item arrives damaged, defective, or is the wrong item.

Please contact us before sending anything back. Unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you received the wrong product, contact us within 7 days of delivery with:

  • Your order number
  • A description of the issue
  • Clear photos or video showing the problem
  • Photos of the packaging, when applicable

We’ll review the issue and, when appropriate, provide a replacement, refund, or other suitable resolution at no additional cost to you.

Refunds

Once we receive and inspect your returned item, we’ll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method.

Please allow your payment provider additional time to process the refund after we issue it.

Original shipping charges are generally non-refundable, except when the return is due to an error on our part, a defective product, or an item damaged before delivery.

Exchanges

If you need a different item, size, or variant, please contact us before returning your order. Depending on availability, we may offer an exchange or require you to return the original item and place a new order.

Order Cancellations

Orders may be cancelled before they are fulfilled.

Once an order has been fulfilled or shipped, it may no longer be possible to cancel it. In that case, you may request a return after delivery according to the return policy above.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned because an incorrect or incomplete address was provided, the customer may be responsible for any additional shipping costs required to resend the order.

Contact Us

If you have questions about a return or refund, please contact us through the contact information provided on our website.

Please do not send a return to the address shown on your package without contacting us first.